Privacy Policy
Last updated: January 15, 2026
1. Information We Collect
At Fjigjtitjwe C.A., we collect personal information that you provide directly when you register on our platform, make investments, or communicate with our support team. This information includes your full name, national ID number or passport number, email address, phone number, physical address, banking details, and any other information necessary to comply with Know Your Customer (KYC) regulations established by the National Securities Superintendency (SUNAVAL).
Additionally, we automatically collect information when you interact with our platform, such as your IP address, browser type, operating system, pages visited, time spent, and browsing patterns. This information allows us to continuously improve the user experience and ensure the security of the platform.
2. Use of Information
We use the collected information for the following purposes: processing and managing your investments in real estate projects, verifying your identity in compliance with current Venezuelan legislation, sending you communications related to your investments and project status, improving and personalizing your experience on the platform, complying with legal and regulatory obligations, and preventing fraudulent activities and protecting the security of our platform.
We do not use your personal information for purposes other than those described here without your prior consent. All commercial communications we send will include the option to unsubscribe at any time.
3. Data Sharing and Disclosure
Fjigjtitjwe C.A. does not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your information in the following circumstances: with service providers who assist us in operating the platform (payment processing, cloud storage, identity verification), always under strict confidentiality agreements; with regulatory authorities such as SUNAVAL when required by law; and with legal advisors and auditors in the context of legal proceedings or regulatory audits.
In the event of a merger, acquisition, or asset sale of Fjigjtitjwe C.A., your personal information could be transferred as part of such transaction, subject to the same privacy protections described in this policy.
4. Data Security
We implement technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest using TLS 1.3 protocols, role-based access controls, continuous monitoring of suspicious activities, and periodic data backups.
Despite our efforts, no security measure is completely infallible. In the event of a security breach affecting your personal data, we will notify you as promptly as possible in accordance with applicable legislation.
5. Your Rights
In accordance with the Venezuelan Organic Law on Personal Data Protection and other applicable regulations, you have the right to: access the personal information we hold about you, request the correction of inaccurate or outdated data, request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, object to the processing of your data in certain circumstances, and request the portability of your data.
To exercise any of these rights, you can contact us at contacto@fjigjtitjwe.com or visit our offices. We will respond to your request within 15 business days of receipt.
6. Data Retention
We maintain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period. For financial and investment data, we are required by SUNAVAL regulations to maintain records for a minimum of 10 years after the end of the business relationship.
Once your information is no longer needed, we will proceed to securely delete it or anonymize it so that it cannot be linked to your person.
7. Changes to This Policy
Fjigjtitjwe C.A. reserves the right to update this Privacy Policy at any time. Changes will take effect upon publication on the platform. We will notify you of substantial changes through a visible notice on our platform or via email.
We recommend that you periodically review this policy to stay informed about how we protect your personal information.
8. Contact
If you have questions, comments, or concerns about this Privacy Policy or the handling of your personal data, you can contact us at:
Fjigjtitjwe C.A. Av. Francisco de Miranda, Torre Platinum, Floor 12, Office 12-B Chacao, Caracas 1060, Venezuela Email: contacto@fjigjtitjwe.com Phone: +58 212 987 4523 Tax ID: J-50284371-9